MEMBERSHIP
Member Stories
With the right help, a car that won’t start on the road becomes a quick fix and a journey back on track. | PHOTO: เลิศลักษณ์ ทิพชัย/ADOBE STOCK
FROM STRESS TO SMILES Our car wouldn’t start while we were on [a road trip], and I expected to lose 3 or 4 hours. Thanks to our CAA Roadside Assistance Driver Ryan, we were back on the road in an hour and 15 minutes. He was professional, had us laughing, installed a new battery and explained it all. He turned a stressful morning into a pleasant memory, and we’ll be recommending CAA. Big shoutout to Ryan! –Robert W.
A MEMORABLE DAY OUT What a fantastic trip to Niagara Falls! Our driver and guide, Tiarnan, kept us laughing and taught us a lot along the way. Thank you, Tiarnan, and thank you, Niagara Airbus! –Catherine H.
A BREEZE OF A CALL
Ryan helped me through my rental insurance and was a lot of fun to talk to while we worked through the details. What a breeze, and great rates too. Membership has its privileges! –Peter REAL PEOPLE, REAL CARE
Super friendly, knowledgeable staff. Real people who care and always give you the best advice. –Brigitte F. VACATION SAVED Our truck wouldn’t start just as we were leaving on a family vacation, but Brian came to the rescue! He arrived quickly, was knowledgeable and funny, and had the right battery swapped in within 15 minutes. We now have a new battery with a 6-year warranty, and our trip was only 30 minutes late. Thank you, Brian. –Lisa K.
“My recent experience was exceptional, from the phone calls to the text updates, to the timing and the delivery.”
GOING THE EXTRA STEP C.J. was awesome. When I got stuck in a massive mud puddle and the CAA truck couldn’t fit down the narrow road, he parked and walked with me to my car. Within minutes, he had it free. He took the time to help me, and I’m grateful. –Shirley D.
AMAZING FROM THE FIRST CALL My recent experience was exceptional, from the phone calls to the text updates, to the timing and the delivery. The customer service was top-notch. Michael, our tow truck driver, was amazing! I’m so thankful. –Aganetha N. LEARNING WITH CONFIDENCE I had a really good experience with AAPEX Driving Academy. My instructor, Simon, was super patient and easy to learn from, and he always made sure I understood what I was doing. I definitely feel a lot more confident driving now. I’d 100% recommend Simon!
–Ruby W
PROFESSIONAL AND POLISHED Brandon was professional, courteous and polite. He showed up on time and moved my vehicle with aplomb and style. –Dawn B.
A DRIVER WHO CARES Maurice, our tow truck driver, was kind, caring, professional and efficient, and he made a stressful moment feel comforting. Best customer service I’ve had in a long time. Give this man a promotion! Way to go, CAA! –Charrie C.
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